Terms & Conditions

Welcome to Puipuii Goods!

By placing an order with us, you agree to the following terms and conditions:

  • Payment: All orders must be prepaid through online payment for confirmation. Cash on Delivery (COD) is only available for deliveries within Aizawl.

  • Cancellation and Refunds: Orders cannot be canceled or refunded once placed, unless they are held by us. Please carefully consider your purchase before confirming your order.

  • Shipping and Delivery: Orders will be shipped and delivered within 1 to 5 business days after confirmation of the payment.

  • Liability: We are not responsible for any damage or loss of items once the orders have been shipped or delivered. Tracking information, package pictures, and receipts will be provided to the customer.

  • Restrictions: Bargainers, time-wasters, and scammers will be restricted from using our store.

  • Contact: Please use the contact number only for important matters. For non-urgent inquiries, leave a message instead.

  • Shipping Method: Shipments are sent via speed post. For urgent matters, please note that delivery times may be unpredictable.

  • Pickup: Self-pickup is not available. All orders will be delivered.

  • Shipping Charges: Shipping charges range from ₹80 to ₹150, depending on the weight of the package.

  • Age Restriction: Customers must be 16 years or older to make a purchase from our store.

  • Delivery Charges: Shipping and delivery charges are applicable as our delivery personnel are compensated.

  • Media Usage: Do not use videos or pictures taken by us, as they are personal and restricted.

  • Feedback: We encourage you to inform us of any issues or negative experiences so we can improve our services.

  • Reputation: Please refrain from spreading false rumors about our store. Anyone found spreading misinformation will be reported and blocked from using our services.

Thank you for shopping with us and for adhering to our terms and conditions.

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